Stephen Farrugia, Managing Director – Advent Lifts Services Limited

“Being a leading lifts and escalators manufacturer, we want to remain on top of the market while making sure that we adhere to our three core values: Innovation, Technology, and Quality. Business Doctors worked hands-on with us on improving the processes and procedures we have in place with the aim of improving current strategies, company efficiency and employee understanding. This resulted in the setting up and maintaining of internal processes and introducing job manuals for employee’s ease of reference and information availability. Existing computer software was thoroughly analysed and various tactics were implemented to improve its usage while also implementing semi-automated processes where possible for improved cost-efficiency. A project plan specifically designed for the needs of our business was created and gave our employees clear and realistic timelines to follow an ensure efficiency and quality production.”